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SHIPPING POLICY

Thank you for visiting and shopping at My Website (change this). Following are the terms and

conditions that constitute our Shipping Policy.


Domestic Shipping Policy


Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on

weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please

allow additional days in transit for delivery. If there will be a significant delay in shipment of your

order, we will contact you via email or telephone.


Update this section if your processing time exceeds 2-3 business days.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method Estimated delivery time Shipment cost
FedEx Standard 3-5 business days Free
FedEx Two Days 2 business days $12.95
FedEx Overnight * 1-2 business days $19.95

* Overnight delivery is only available for orders with delivery addresses within the continental United

States.


Delivery delays can occasionally occur.


Update this section based on carriers you support.


Shipment to P.O. boxes or APO/FPO addresses

My Website (change this) ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO

addresses.


Update this section if you do not ship to P.O. boxes or APO/FPO addresses.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your

tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes

My Website (change this) is not responsible for any customs and taxes applied to your order. All

fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

My Website (change this) is not liable for any products damaged or lost during shipping. If you

received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy


We currently do not ship outside the U.S.



Update this section if ship to countries outside your home country.

TERMS & CONDITIONS

General 

Use the Terms & Conditions page to clearly state what your website users and customers can and can't do while receiving services from your online store. This is a legal document that should be prepared with the help of a relevant legal professional to ensure all the relevant information is included.



Generally speaking, the Terms & Conditions should list all the terms of your service, and provide warnings concerning the misuse and/or abuse of of your terms and conditions. If your service includes order delivery, returns, etc., you should include those relevant terms under designated sections. The content below is only meant to be used as a suggestion. You will have to provide your own legally appropriate Terms & Conditions content below.


Placing an order

Use this section to explain what happens once a customer places an order on your website. This should include what happens on your store's end (ex. sending a confirmation email, checking with suppliers), and what the user should expect to happen on their end, too.



Consider details like confirmation of orders in relation to actual payment received, pricing, how and when users can cancel their order, and how and when your store will be able to refuse or cancel orders.


Delivery

This is where you should address your store's available delivery options, the shipping process, if available, delivery times, factors which may potentially delay delivery, parcel tracking and more.


This section could be a good place to mention any delivery restrictions and relevant shipping disclaimers.


Returns & refunds

This is where you should address your store's returns and refunds policies. Think about the conditions customers will have to meet in order to make a return, detail the process, how long it will take, and whether you'll be offering a complete refund or store credit.


This is a good place to list any disclaimer your store will have regarding returns and refunds. Think about things like returning products in their original, unused condition, date of return vs. the date of purchase, etc.


PRIVACY POLICY

Use this section to provide your company’s Privacy Policy. It’s best to consult a legal professional for this, and we recommend providing content that is easy to read and understand. That way, your website users will know what your Privacy Policy is about and how it affects them.

 

The Privacy Policy is a formal statement that explains to website visitors how your company handles their personal information. It's best to use one that's clear and uses simple language. The content below is only a recommendation and by no means should be used as the right content for your company's Privacy Policy.


01. What personal information do you collect?



Information you provide: We receive and store any details you provide about yourself. This may include your name, address, email, username, phone number, and any other information you provide.

Automatically collected information: We use automatic processes to collect and store information about you such as your IP address, information provided via website cookie tracking, and other identifying details.

Information provided by external sources: This may include any details we may receive from shipping couriers we may work with to deliver your order.



02. Why do you collect personal information?



Use this section to explain the reasons for collecting the information you mentioned. If the information collected is necessary for your store's activity or online purchases, you should mention it and explain how it's related. Provide any and all the reasons for collecting personal information about your customers and website visitors.



03. How do you collect personal information?



List all the ways, methods, and processes by which you collect information about your website visitors.


04. What will the collected information be used for, and who will be able to access it?

 

List all the uses your company will have for the information you collect, and provide details on who will have access to that information, and for what purpose.

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